Open-ended
Root Cause Analysis
Hard

PM Interview: "Your core feature’s latency has doubled overnight. What steps do you take to identify and fix the issue?"

5 min read

🔎 What They're Testing

Assesses technical incident responsivity, cross-team collaboration, and problem diagnosis.

📋 Rubric: What a Good Answer Covers

  • Checks monitoring/logs for time/cause
  • Segments by geography, version, infrastructure
  • Works with engineering to narrow down root causes
  • Prioritizes quick impact mitigations
  • Ensures clear communication with stakeholders

🧠 Key Insights

  • Most latency bugs arise from deployment changes
  • Segmented, structured triage is key
  • Stakeholder comms are critical
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