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Open-ended
Root Cause Analysis
Hard

PM Interview: "Sign-ups drop sharply after a new mobile app release. How do you find the root cause?"

5 min read

🔎 What They're Testing

Tests bug triage, product QA, and root cause analysis in release processes.

📋 Rubric: What a Good Answer Covers

  • Checks logs/analytics by version, OS, region
  • Coordinates with QA/Engineering for error tracking
  • Segmentation to minimize blast radius
  • Proposes fixes and tests recovery
  • Defines success as sign-ups rebounding

🧠 Key Insights

  • Release errors are isolated by version/OS
  • Funnel mapping pinpoints broken steps
  • Rapid hotfix or rollback saves users

🔗 Users Also Explored

How to handle critical onboarding bugs?

How do you recover from failed A/B tests?

😎 Confident enough? Start a mock interview with a random question now.